Contact information
Contact Us
We're here to help.
Whether you have a question about your order, need assistance choosing the perfect piece, or have an inquiry about Permanent Jewelry, we'd be happy to hear from you.
Customer Support
Email: fern@fernandathelabel.com
Our team strives to respond to all inquiries within 1–2 business days.
Before You Contact Us
To help us assist you as quickly as possible, please include:
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Your full name
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Your order number (if applicable)
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A brief description of your question or concern
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Photos, if your inquiry is regarding a product or repair
Permanent Jewelry
Need a reweld or warranty assistance?
Please email us with your original purchase details, and our team will gladly help schedule your service or provide the next steps.
Business & Collaboration Inquiries
For partnerships, corporate events, wholesale opportunities, creator collaborations, or media inquiries, please contact:
Follow Along
Stay connected and be the first to see new collections, exclusive launches, styling inspiration, and behind-the-scenes content.
Instagram: @fernthelabell
TikTok: @fernthelabel
Pinterest: Fern the Label
Thank you for supporting Fern the Label. We truly appreciate you being part of our community and look forward to helping you.